The AI Marketing Tools & Customer Experience Strategy Leader will drive end-to-end customer engagement by designing data-driven, AI-enabled marketing programs and touchpoints across the customer lifecycle. This role will evaluate, integrate, and optimize AI-powered tools to enhance personalization, scale automation, and increase customer satisfaction and retention. What skills does the ideal AI Marketing and Customer Experience Leader need? The ideal candidate blends marketing technology expertise, customer insight, and strategic thinking to build seamless customer experiences that directly support revenue growth.
Key Responsibilities:
About us:
We recruit marketing leaders who build momentum. From brand to demand, lifecycle to digital strategy, we specialize in retained marketing executive search placing executives who turn marketing into a measurable growth engine. Boston roots, national reach, and a network built on trust, speed, and depth.
Our clients are organizations ready to scale consumer, B2B, B2C, SaaS, emerging and established brands. We know the signals of leaders who can drive revenue, inspire teams, and create marketing that breaks through. Let’s talk about finding the right fit for your next stage of growth.
The AI Marketing Tools & Customer Experience Strategy Leader will drive end-to-end customer engagement by designing data-driven, AI-enabled marketing programs and touchpoints across the customer lifecycle. This role will evaluate, integrate, and optimize AI-powered tools to enhance personalization, scale automation, and increase customer satisfaction and retention. The ideal candidate blends marketing technology expertise, customer insight, and strategic thinking to build seamless customer experiences that directly support revenue growth.
Key Responsibilities:
About us:
We recruit marketing leaders who build momentum. From brand to demand, lifecycle to digital strategy, we specialize in retained marketing executive search placing executives who turn marketing into a measurable growth engine. Boston roots, national reach, and a network built on trust, speed, and depth.
Our clients are organizations ready to scale consumer, B2B, B2C, SaaS, emerging and established brands. We know the signals of leaders who can drive revenue, inspire teams, and create marketing that breaks through. Let’s talk about finding the right fit for your next stage of growth.
Placing executives who design data-driven, AI-enabled marketing programs across the customer lifecycle is the recruiter’s core work. MarketSearch Executive Search recruits AI Marketing Tools and Customer Experience Strategy Leaders who evaluate, integrate, and optimize AI-powered tools to enhance personalization, scale automation, and improve customer satisfaction and retention across every touchpoint.
Strong AI CX leaders blend marketing technology expertise, customer insight, and strategic thinking, and the firms that find them know what to look for. MarketSearch, led by David Honig, sources executives who build unified customer experience frameworks across web, email, social, product, and support, and measure outcomes through NPS, CLV, retention, conversion, and engagement.
Turning AI tools into seamless customer experiences takes a specific kind of executive, and a specialist recruiter knows how to spot them. MarketSearch Executive Search places AI CX Leaders who partner with Product, Sales, and Data on customer journey mapping, identify friction points, and continually evaluate emerging AI technologies to strengthen customer experience innovation.
