The Customer Experience (CX) Leader is responsible for defining and elevating the end-to-end customer journey, ensuring every touchpoint reinforces trust, ease, and long-term loyalty. This leader partners cross-functionally across Sales, Marketing, Product, and Support to build a cohesive customer engagement strategy grounded in data, insights, and measurable outcomes. They champion the customer voice internally and drive programs that enhance satisfaction, retention, and advocacy.
Key Responsibilities:
About us:
We recruit marketing leaders who build momentum. From brand to demand, lifecycle to digital strategy, we specialize in retained marketing executive search placing executives who turn marketing into a measurable growth engine. Boston roots, national reach, and a network built on trust, speed, and depth.
Our clients are organizations ready to scale consumer, B2B, B2C, SaaS, emerging and established brands. We know the signals of leaders who can drive revenue, inspire teams, and create marketing that breaks through. Let’s talk about finding the right fit for your next stage of growth.
The Customer Experience (CX) Leader is responsible for defining and elevating the end-to-end customer journey, ensuring every touchpoint reinforces trust, ease, and long-term loyalty. This leader partners cross-functionally across Sales, Marketing, Product, and Support to build a cohesive customer engagement strategy grounded in data, insights, and measurable outcomes. They champion the customer voice internally and drive programs that enhance satisfaction, retention, and advocacy.
Key Responsibilities:
About us:
We recruit marketing leaders who build momentum. From brand to demand, lifecycle to digital strategy, we specialize in retained marketing executive search placing executives who turn marketing into a measurable growth engine. Boston roots, national reach, and a network built on trust, speed, and depth.
Our clients are organizations ready to scale consumer, B2B, B2C, SaaS, emerging and established brands. We know the signals of leaders who can drive revenue, inspire teams, and create marketing that breaks through. Let’s talk about finding the right fit for your next stage of growth.
